Testimonials from Carpet One customers like you.
I was in a time crunch to find floors before the holiday season, and luckily I found Johnson Carpet One that was able to do it fast and cheap! They were over $500 less than my Lowe's estimate. Unfortunately, my flooring was not delivered on time, and the installation date kept getting pushed back week by week due to travel issues with the trucking company. A couple days before Thanksgiving, I went into the store and spoke with management. They were very apologetic for the delay and understandably, it wasn't their fault. Without hesitation, the management went in the back to find me any flooring available that I could get installed right away before the holidays. The only thing in stock was this gorgeous dark wood laminate flooring - 3 times more expensive than the floors I had ordered. Without hesitation, the manager simply said "No problem, we will install this flooring for you for the price of the original floors, and it will be installed in 2 days." It was amazing and I am extremely happy with the way the floors came out. Thank you so much for taking care of me with such amazing understanding and spectacular customer service. I will definitely recommend this company to anyone who needs new flooring installed in there home. They really take care of their customers and are extremely gracious and professional. Thanks again.
— Velicia Dunston
Thank You Johnson Carpet One Floor & Home my bathroom looks beautiful !!! You are all so GREAT to work with !!!
— Susan Grady Lewis
The most wonderful people,product and service you will ever FIND Love the Johnson''s and Carpet One :) Pay them a visit !!
— June Williams Brown
My husband Bill and I went to Johnson''s Carpet One for a remodeling project for a bathroom. Keith was so helpful and the bathroom turned out beautiful!! The tile floor and shower was put in expertly and we couldn't have been more pleased. We then went to them for carpet throughout the house. Keith was also very helpful in trying to get just the right carpet for us.The carpet was installed in one day and looked beautiful. Unfortunately, after a couple months, the carpet began to look worn. We went back to Carpet One and they came out to see the carpet and then relayed our unhappiness to the manufacturer. It took some time, patience and the help of everyone at Carpet One, but eventually, the carpet was replaced at no extra charge. Needless to say, we were thrilled with the customer service we received from Johnson's Carpet One. We realize that some companies would not have "gone the distance" with us like they did. They were very intent on our satisfaction and we couldn't have been happier. The new carpet is beautiful and we will enjoy it for years to come.We will go back to Carpet One for any of our flooring needs. Greg and the staff there can't be beat! Thanks to everyone there! We appreciate everything!
— Suzanne and Bill Corbin
Jess and I love our new floors! Carol Dykstra was a tremendous help and very pleasant to work with. Our experience with your company was great and we'll be recommending you to people we know. I've attached before and after pics. Thanks!
— Michael Rowe
As you all are aware, Bonnie & I purchased as few items from your store a few days ago. I wanted to let you know about the tremendous service we received from Joe Johnson. He has always been helpful and extremely professional in all the dealings we have had with him in the past, and I am glad to let you know that his high degree of professionalism continues. We may not always find what we need in your store, but you can be absolutely sure that Johnson Carpet One will always be our first stop. The reason for that is simply because of the excellent service we consistently receive from all the employees. Joe exemplifies that degree of professionalism each and every time we deal with him. Without question, he is an asset to your company! If I ever open a business similar to yours, I will try to hire him away from you! Respectfully,
— Doug and Bonnie Burch, Goldsboro, NC
My wife and I would like to pass on our appreciation to Joe Johnson for helping us with picking out our flooring and back splash. Joe worked with us to insure the colors would flow well with our new counter top and kitchen colors. Joe kept us informed when workers would arrive even after we had delays with the snow. The workers who installed our hardwood in our kitchen arrived as scheduled. They completed the job promptly and cleaned up behind themselves. The back splash went in well. We love our new floors and back splash! When we are ready are ready to replace the rest of the carpet in the house, we will definitely call upon Joe and the rest f staff. Thanks Very Much,
— Craig & Yon Ritten
I am the President of J.R. Stephenson Homes, Inc., a local general contractor from Johnston County. I build spec and custom homes throughout Johnston & Wayne County, along with remodel projects. I have used Johnson Carpet One as my one stop flooring shop for the past 4 years. Their commitment to quality products at the prices is unmatched. They have everything any potential homeowner could dream of in their showroom, from carpet, vinyl, tile, to hardwood flooring. If by chance they don''t have it, they can get it. They possess unparalleled knowledge of all the newest and greatest products in the flooring market. John Morris, the store manager, is truly a professional in the flooring industry. However, he is my second favorite subcontractor that I use. Second only to my Interior trim guy, and I just happen to do all of my trim work myself. I feel at ease in the building process when it is time for my clients to make their flooring selections. Johnson Carpet one takes away all the hassles during the flooring process. Their service and integrity are first class in the building industry. I highly recommend Johnson Carpet One for any and all of your flooring needs. Trust me, it is worth my drive to Goldsboro! Yours truly,
— John Robert Stephenson, President-J.R. Stephenson Homes
Mr. Johnson, I just wanted to write and tell you how pleased I am with the quality of the service I received from Joe Johnson and the guys who installed my new wood floors. We were matching up flooring that I had purchased from your business years ago, and Joe took time to make sure that the match was perfect. The guys who did the installation worked all day long to get the job done in one day--all three bedrooms. The arrived as scheduled. I had just painted those bedrooms, and they were very careful to make no marks on the walls. The furniture was placed back as before, and everything was cleaned up. The quality of their work is excellent! This my third experience with Joe and Johnson Carpet. When I am ready to do the upstairs, I wouldn't consider hiring anyone else. Regards,
— Mary Susan Heath, Goldsboro, NC
Thanks to Joe and the staff for your assistance in correcting the damage caused by nature in our home. It took a lot of coordination but together we got it fixed. The two men that laid the flooring were very professional and did a great job. Thanks
— Betty and Wayne
John Morris and the staff at Johnson Carpet One floor & Home were excellent to work with. They gave us a great price for beautiful flooring. They installed it in a day and we could barely tell they had been there. It is the Best home investment we have made and we felt well taken care of throughout the entire process.
— Ashley Long, Mount Olive NC
Johnson Carpet One Floor & Home did a good job replacing our carpet, vinyl, and putting in our laminate flooring. Mr Keith Horton was our salesman, and he was and still is very courteous and caring. Our flooring was done in a timely manner. We would recommend Johnson Carpet for your flooring needs. Sincerely,
— Yvonne Willoughby
A million thanks for your help and patience. It has been a great experience working with you and your staff. I will happily recommend your company.
— Lyn Austin, Garner NC
What a great choice we made going to Johnson Carpet One! The sales staff and installers were very professional and the quality of the work and and products were superior. Our good experience in 2009 prompted the return to your store and we are not disappointed in the choice.
— Jim & Carla Berger, Goldsboro, NC
I just wanted to take a minute and let you know how much I love shopping in your store and doing business there! The staff are always sooo helpful and friendly. You all go out of your way to make me feel special and show me that you really appreciate my business.Your staff should be applauded for the great job that they do. And I really like your "newest addition" Carol Dykstra! She seemed really sweet and I look forward to getting to know her. Joe Johnson is so awesome and I always enjoy seeing him at the YMCA. Joe brightens everyone's morning and is definitely a huge part of the YMCA family!! I look froward to all of your new spring arrivals and will see you soon. Have a fantastic day!
— Christie Wiggins
I have been doing business with John Morris for a number of years now. I am a General Contractor doing mainly Single Family Spec Homes. In my opinion flooring is ONE of the most important components in a New Home, because it is the first thing a potential buyer sees! John brings a great deal of knowledge, inventory, and pricing to the table. John sends great installers, is very prompt and great with Home-buyers. What more can you ask for?? For all the above reasons, I highly recommend John Morris and Johnson Carpet One Floor & Home.
— Randy Stephenson, Owner of Stephenson Properties of Benson Inc.
Just wanted to thank you and your team for the amazing service!! I love the new look in our bedrooms. We've always been satisfied with your products and timeliness; hence our fourth install. We look forward to completing our other projects with you. Thanks again!!
— Sandi Townson, Goldsboro,NC
I was very pleased with service and the products offered by Johnson Carpet One. I own an historic house and I also own dogs, so I needed a kitchen flooring that was completely waterproof and also covered/protected the original wood floors underneath. The work was completed in one day, the floor pattern looks very similar to the heart pine in the rest of the house, and the cost was very reasonable.
— Allison Platt, Downtown Goldsboro, NC
I highly recommend Johnson Carpet One Floor & Home. The staff is very knowledgeable of the products they offer. I have done business with Greg, Joe and the rest of the team for several years. They always make sure that each job is completed with 100% satisfaction. I plan to continue doing business with the Johnson team, (business property and personal property) for many years.
— Beverly Harrison Freeman
I have had the pleasure of working with the great staff at Johnson Carpet One Floor and Home during my most recent renovation project at my business, home and my mother's home. The ease of working with the professionals at Johnson Carpet One made the magnitude of these jobs simple. We replaced carpet and added wood laminate at three locations. The many choices they offered made the job difficult but the options they shared with me made my decision simpler. We were very pleased with all the work and installation provided. Also the accessories offered at the store made accenting the new areas easy and added so much to the completed project. We also purchased accent rugs and furniture that made the room complete. It would be my recommendation for anyone who is considering a renovation project to consult with the professionals at Johnson Carpet One before you finalize your choices.
— Brian Taylor
My first experience in replacing any type of floor covering in my home was with Johnson's Carpet One. The staff was competent, knowledgeable and cordial from the initial inquiries through the selection, purchase and installation of a quality, durable laminate to replace carpet in three rooms of my home. Their installation crew was on time, thorough and proficient in the removal of the old carpet, installation of the new flooring and clean-up.
— Mark Blount, Goldsboro NC
We purchased from and had Johnson Carpet One install our laminate flooring, kitchen backsplash, bathroom tile and walk-in shower during our recent renovation. We also had them refinish our wood floors at our previous home. What an amazing experience! Their prices are great and they went above and beyond helping us with everything and we are so appreciative. They also have the most beautiful area rugs in all sizes which I didn't even know about! Thank you Greg, Phyllis and everyone at Johnson Carpet One!
— Phil and Rhonda Grubb
Thank you for making my home look so much nicer. I wish we had done this years ago. Your helpers did beautiful work on my floors. Thank you so much for your help!
— Irma Hamilton, Raleigh NC